Delivery

To ensure you receive the best delivery service possible, Ski Occas offers you different delivery methods and guarantees same-day shipment (excluding weekends and holidays) for orders placed before 3 PM (except in exceptional circumstances (sales, Black Friday, etc.) when the maximum shipping time is 12 PM).

Deliveries may experience delays of one to two days in mountain departments (e.g., 73, 74, and 38) during the winter period due to weather conditions.

Ski Occas cannot be held responsible for delivery delays for orders handed over to carriers on time.

Continental France

** Except for departments 22, 29, and 56: 48h delay.

Europe

Relay Point Delivery

Relay point delivery usually takes 2 to 3 working days (non-guaranteed deadlines) for mainland France (except Corsica) and 3 to 4 working days for Europe. You can select your relay point directly on our site. A network of local merchants is ready to receive your package and keep it for 8 working days.

Relay point delivery is only possible for packages weighing up to 12 kg and whose dimensions (length + width + height) do not exceed 150 cm.

Certain bulky items such as skis, poles, snowboards, and luggage cannot be delivered to relay points as merchants are unable to receive and store them.

In case of saturation of the selected relay point during delivery, the carrier reserves the right to drop your package off at another nearby merchant to the initial relay point.

You will be notified by SMS or email as soon as your package arrives at the selected relay point. You can then pick it up by presenting your ID.

Home Delivery

Home delivery against signature within 1 to 3 working days (non-guaranteed deadlines) for mainland France (excluding Corsica) and 2 to 4 working days (non-guaranteed deadlines) for Europe.

With this delivery solution, choose directly by email the date that suits you best from the list of choices offered by the carrier. If you are not available, you also have the option to have it delivered to another address, to a neighbor, or to a relay point (if your package meets the above standards).

Express Home Delivery

Estimated delivery within 24 hours after shipment, to home against signature (excluding Sundays and holidays) for orders placed before 3 PM for mainland France (excluding Corsica).

The day before delivery, you will receive by SMS and/or email a delivery time slot. You will have until midnight to provide delivery instructions: change the address or delivery date, have the package delivered to a neighbor or to a nearby relay point.

Do you have a question?

Do not hesitate to consult our FAQ, many questions can be answered easily.

If not, contact our customer service directly via the contact form online, they will be happy to help you.